Withdraw Funds

To withdraw funds from your account, please login to the secure Client Portal payment area.

**PLEASE NOTE**

All initial withdrawal requests must be verified for safety and security by provision of a bank statement which includes account holder information and bank details. EightCap will not accept withdrawals made under a different name to the registered EightCap trading account. Due to third-party transaction regulations, funds can only be returned to a bank account in the same name (or joint) as your EightCap trading account.

EightCap does not charge any internal fees for withdrawing funds from your account. However, funds withdrawals to a non-Australian banking institutions may be subjected to fees from any intermediary bank involved in the transaction and may attract a receiving fee from your bank/financial institution. Please account for these fees when making withdrawals of small amount.

All withdrawal requests received before 1 PM AEST will be processed on that same day from Monday to Friday. Any requests received after this time may not be processed until the next available business day. In addition, EightCap cannot guarantee same day value for receipt of funds. Processing times are subject to the receiving bank processes – international transfers may take between 2 – 5 days to be received.

Credit / Debit Cards Withdrawals

If you have funded your account using a Credit/Debit card and you request for a withdrawal within 60 days of deposit, the withdrawal will be made back to the same card originally used to deposit funds. Please be aware that EightCap can only return up to the original deposited amount of funds back to the same credit card. Where the withdrawal is for an amount in excess of the original deposit, then the excess amount will need to be paid to a bank account in the name of the client.

If the withdrawal request is over 60 days from the deposit, then we will return funds back to your bank account upon your request.

Note that Debit/Credit card refunds can take between 3 – 20 business days from the date of processing to appear on your card statement.

Withdrawals Processing Time

Processing times for bank transfers may vary and are beyond EightCap’s control. Funds may take up to 5 business days to reach your account.

Additionally, international transfer fees charged by our banking institution are passed onto the client (approximately AUD 20).

Level 11, 356 Collins Street, Melbourne, VIC 3000, Australia
CALL: +61 3 8373 4800 | EMAIL: CUSTOMERSERVICE@EIGHTCAP.COM

Risk Warning: Margin trading involves a high level of risk, and may not be suitable for all investors. You should carefully consider your objectives, financial situation, needs and level of experience before entering into any margined transactions with EightCap, and seek independent advice if necessary. Forex and CFDs are highly leveraged products which mean both gains and losses are magnified. You should only trade in these products if you fully understand the risks involved and can afford losses without adversely affecting your lifestyle (including the risk of losing substantially more than your initial investment). A Product Disclosure Statement (PDS) and a Financial Services Guide (FSG) for our products are available to download from our Legal Documentation page. You must assess and consider them carefully before making any decision about using our products or services.

EightCap is a registered business name of EightCap Pty Ltd (ABN 73 139 495 944). We are regulated by the Australian Securities & Investments Commission (ASIC) - our AFSL number is 391441. This AFSL authorises us to provide financial services to people in Australia. The information on this website is of a general nature only and is not directed at residents in any country or jurisdiction where such distribution or use would be contrary to local law or regulation. EightCap is not a financial adviser, and does not issue advice, recommendations, or opinion in relation to acquiring, holding or disposing of a margined transaction. We provide general advice only and accordingly you should consider how appropriate the advice (if any) is to your objectives, financial situation and needs before acting on the advice.