Your questions, answered
Trading
Eightcap does not charge any internal fees for deposits or withdrawals. Keep in mind that the provider you use might charge you a transaction fee and/or international processing/conversion fee.
In addition to spreads, we charge commissions for share CFDs and overnight and triple swaps where swap rates are tripled on a Wednesday to account for the settlement of trades over non-trading days.
Eightcap equips traders with advanced platforms like MetaTrader 4 and 5, market insights, risk management tools and educational resources to help you trade smarter. Plus, our support team is here to assist you every step of the way.
The minimum trade size for FX pairs is 0.01 lot (1,000 units of the base currency).
- 0.01 lot = 1,000 units
- 0.1 lot = 10,000 units
- 1 lot = 100,000 units
Our pricing is derived from several top-tier liquidity providers who stream prices to our platform.
You are responsible for monitoring your positions at all times. We do not offer guaranteed stop-loss orders.
- You will receive a platform notification when your equity falls to 80% of required margin. You may deposit additional funds to maintain or open positions.
- If your equity falls to 50% or below, positions will be automatically liquidated, starting with the largest losing position.
You should not rely on automatic liquidation to manage risk. We strongly recommend using risk management strategies, including stop-loss orders (note: stop-losses are not guaranteed and may be subject to slippage in volatile markets).
We provide MetaTrader 4 (MT4), MetaTrader 5 (MT5), TradingView and TradeLocker.
Each platform offers a different trading experience, so choose based on your preferences and strategy.
If you have no free margin:
- You cannot open new positions.
- Existing positions may be stopped out.
- Your account balance can fall to zero if losses equal or exceed your available funds.
CFDs are high-risk products that involve using borrowed money (leverage) to trade. This means you can lose the entirety of your initial investment if the market doesn’t go your way. It’s important to have a solid risk management strategy in place. Trade smart and stay informed.
CFDs are high-risk products that involve using borrowed money (leverage) to trade. This means you can lose the entirety of your initial investment if the market doesn’t go your way. It’s important to have a solid risk management strategy in place.
Your total position size (exposure) is calculated by:
Index/asset price × point value (or tick value) × number of CFDs
For example, you purchase 1 CFD on the ASX 200 at an index level of 5,750.
If 1 point = AUD 1:
- You make AUD 1 for every point the index rises.
- You lose AUD 1 for every point the index falls.
- Total position size (exposure) = 5,750 × 1 = AUD 5,750
This means a 100% move relative to the entry level (5,750 points) would equal AUD 5,750, which represents the full position value.
If instead:
- 1 point = AUD 10 → Exposure = 5,750 × 10 = AUD 57,500
- 1 point = AUD 25 → Exposure = 5,750 × 25 = AUD 143,750
Your profit or loss is calculated by multiplying the number of points moved by the point value.
Alternative calculation: Decimal tick sizes
In some cases, the minimum tick size is measured in decimal movements (to the right of the decimal point).
For example, CFDs on the S&P 500 may trade in 0.1-point or 0.01-point increments.
If the S&P 500 is trading at 2,660:
- If tick size = 0.1 and 1 tick = $1 → There are 10 ticks per full point → Position size = 2,660 × 10 × $1 = $26,660
- If tick size = 0.01 and 1 tick = $1 → There are 100 ticks per full point → Position size = 2,660 × 100 × $1 = $266,600
While these figures may appear high, in practice a single tick is often worth $0.10 or $0.01, which significantly reduces the actual exposure.
CFDs are leveraged over-the-counter derivative products that allow you to speculate on price movements of global markets like forex, stocks, commodities and cryptocurrencies, without owning them.
Popular markets often have high liquidity and are widely covered by news and analysis, providing more information to support decision-making.
Commodity prices are primarily driven by supply and demand dynamics, geopolitical tensions, weather patterns, global economic growth and the strength of the US dollar.
When you trade share CFDs, you don't own the underlying share, but you may receive a dividend adjustment. If you hold a long position on the ex-dividend date, you'll receive an adjustment; if you hold a short position, you'll pay one.
Forex, major indices, shares, gold, oil and leading cryptocurrencies are among the most actively traded CFD markets.
Share prices are driven by company earnings reports, dividend announcements, industry news, economic data and overall market sentiment.
Index prices are moved by factors affecting the broader economy or a specific sector, such as interest rate decisions, geopolitical events, economic data (like GDP and inflation) and the collective performance of the companies within the index.
Forex markets are influenced by many factors, including interest rate changes, inflation data, political stability and economic growth reports. Our economic calendar helps you track these key events.
Forex markets are among the most actively traded markets globally and offer broad market coverage. Currency markets are widely analysed, providing data and insights that may help inform trading decisions.
Trading costs
Eightcap does not charge any internal fees for deposits or withdrawals. Keep in mind that the provider you use might charge you a transaction fee and/or international processing/conversion fee.
Market gapping refers to a price jump in an asset (e.g. currencies, indices, commodities) between two trading periods where no transactions occurred.
A gap is the difference between an asset’s closing price in one session and its opening price in the next. Gaps most commonly occur overnight or over weekends but can also happen during shorter timeframes in volatile conditions.
Margin requirements depend on leverage, instrument and position size. You can use our margin calculator to estimate the margin needed.
Swap rates are tripled to account for weekend financing, as markets are closed and swaps cannot be charged on non-trading days.
Triple swap timing depends on the asset class:
- Forex: Wednesday
- Stocks, Indices and Commodities: Friday
- MT4: Swaps cannot be applied over the weekend, so charges triple on Friday.
We do not charge fees on FX or CFD trades. However, overnight positions may incur swap charges.
Fees and commissions vary by instrument and account type. For full details, visit our Compare costs page and select the relevant instrument to view swap rates, fees and commissions.
Leverage depends on the Eightcap entity your account is registered under and whether you are classified as a Retail or Professional client.
Spreads are the difference between the bid (buy) price and the ask (sell) price of an asset. They represent the cost of opening a trade and are measured in pips or points.
Swap rates are rollover interest rates (that's earned or paid) for holding positions overnight. Learn how swap rates are calculated.
Overnight financing (swap) charges are applied at the New York close, which is 00:00 platform time.
We offer cash CFDs, which do not have an expiry date.
As CFDs are traded on margin, you will pay or receive overnight financing based on the relevant benchmark rate for the currency in which the position is denominated. You may hold the position for as long as you choose, provided margin requirements are maintained.
No, Eightcap does not pay interest on any funds held in trading accounts.
The stop-out level is triggered when your account equity falls to 50% of the required margin for your open positions.
At or below 50%:
- Positions are automatically liquidated
- Closures begin with the largest losing position
You should not rely on automatic liquidation to manage risk. We strongly recommend implementing exit strategies and stop-loss orders. Stop-loss orders are not guaranteed and may be subject to slippage in volatile markets.
The bid price is the ‘quote price’ a trader or investor can sell at and the ask price is the quote price a trader/investor can buy at.
When trading CFDs, you are required to deposit only a percentage of the total contract value. This percentage is known as the margin requirement.
Margin allows you to gain full exposure to the position while committing a fraction of its value. However, your account must also maintain sufficient free equity to cover potential losses and avoid a margin call.
Leverage can magnify both gains and losses.
Live clients can access a margin calculator in the Client Portal.
Leverage allows you to control a larger position with a smaller deposit by borrowing funds from your broker.
It is expressed as a ratio. For example, with $100 and leverage of 1:30, you can gain exposure to up to $3,000 in positions.
Leverage can amplify both profits and losses.
Margin is the amount of funds required to open and maintain a leveraged position.
When trading on margin, you are using borrowed funds to increase your market exposure. This allows you to open larger positions, but it also increases risk.
Long position: You are buying an instrument, expecting the price to rise. Short position: You are selling an instrument, expecting the price to fall.
For example:
- Buying 1 lot of AUD/USD = Long 100,000 AUD against USD
- Selling 1 lot of USD/GBP = Short 100,000 USD against GBP
Swap rates are calculated automatically within the trading platform.
To understand how swaps are calculated for different asset types, refer to: https://www.eightcap.com/labs/how-to-calculate-swap-value-for-each-asset-type-we-offer-exposure-to/
Our pricing is sourced from multiple top-tier liquidity providers who stream prices directly to our platform.
Accounts
There is a maximum of five trading accounts per entity type. In certain circumstances, clients may be able to request beyond the five account limit.
Both account types offer access to the same markets and platforms. The Standard account includes commission-free pricing, while the Raw account offers lower spreads plus a commission.
You can request a leverage change via the Client Portal:
- Log in to your Eightcap account
- Go to Trading Accounts
- Click the pencil icon under the Leverage section
- Select your preferred leverage and follow the prompts
If required, you will need to accept updated Client Agreement terms. All requests are reviewed before approval.
Contact our support team if you need to update details or close an account.
You’ll need a valid government-issued ID and proof of address (e.g., a utility bill or bank statement).
You can choose your preferred account currency during the application process.
You can find your complete trading history in the ‘Reports’ tab when you log in to your Eightcap account.
Yes, we provide you with the opportunity to become familiar with the trading environment and test our platform before you apply for a live account. Our demo account normally lasts for 30 days.
Applications may take approximately 5-10 minutes to complete. Provided that all required documents are submitted, your live account can be set up within 24 hours of you submitting your application.
No, you can complete your registration and verification without making an initial deposit. However, a minimum deposit is required before you can begin trading.
Wholesale clients are not eligible for certain retail protections under Chapter 7 of the Corporations Act. This includes retail negative balance protection, Product Disclosure Statements and access to Australian Financial Complaints Authority (AFCA) for complaints. However, Eightcap may offer some protections on a case-by-case basis.
Professional accounts offer higher leverage and enhanced account options designed for wholesale clients.
We offer competitive affiliate commission models, including competitive CPA of up to $600 USD. Your affiliate manager will work with you to find the model that works for you.
Payments
Yes, the minimum deposit is $100 (or equivalent in your account currency).
Deposits may be declined for a number of reasons, including:
- Insufficient funds or credit limits
- Expired or incorrectly entered card details
- Fraud prevention restrictions
- Online/international transactions disabled
- Suspicious activity flagged by your card issuer
- Temporary issues with the payment processor
Most of our payment options are instant. The term ‘instant’ means that a transaction is carried out within a few seconds without interference or manual processing by financial department specialists. If a deposit is not carried out instantly, Eightcap will aim to complete it within 24 hours. Eightcap is not liable for any delays in processing times caused by issues with payment systems. Internal transfers between accounts of the same name are performed instantly.
Deposits must come from a bank account or debit/credit card in the same name as your Eightcap trading account. Joint account payments are accepted if a named depositing party matches our account records. Eightcap strictly prohibits third-party deposits.
Deposits may be made 24/7.
- Not yet funded: You can request a currency change by contacting customer service.
- Funded but no trades placed: A currency change may be possible, however, processing time, bank transfer fees and foreign exchange conversion rates may apply.
- Already trading: Account currency cannot be changed. If you wish to trade in another currency, you will need to open an additional live account.
No, all deposits must be made in the base currency of your trading account. If an international transfer is made in a different currency, the receiving bank may convert it at its own exchange rate or return the funds. This may result in additional charges or delays. Eightcap strongly recommends depositing in the same currency as your trading account to avoid unnecessary costs.
No, all deposits and withdrawals must come from accounts in the same name as your Eightcap trading account.
We support multiple currencies, including AUD, USD, GBP, EUR, NZD, CAD and SGD.
We are required by law to verify the identity of our customers and ensure that the accounts and funds being used belong to them. This helps protect both our customers and the financial system from fraud, identity theft, and financial crime. You may be asked to provide additional information if certain details are missing or inconsistent or to ensure that your funds aren’t being accessed by an unauthorised third party.
Eightcap does not charge internal fees, but your payment provider may apply transaction or processing fees.
If you no longer have access to the payment method you originally used for your deposit, please contact our support team so we can verify before authorising an alternative withdrawal method. You’ll need to provide official documentation confirming the card/account closure.
Eightcap offers a variety of withdrawal methods to accommodate its clients' preferences and locations. The availability of specific options may vary depending on your region. Login to your Eightcap account to view methods available in your region.
No, withdrawals must be made to the same account used for deposits.
Processing times vary by method and can take up to five business days. Withdrawals are reviewed by Eightcap’s finance team, which can take an additional 1-2 business days. If your request was made over a weekend or public holiday, processing may be delayed until the next business day.
Platforms
Yes – once connected, you can place trades, manage orders and monitor positions without leaving the TradingView interface.
TradingView is compatible with all modern browsers and also offers desktop and mobile apps.
For desktop users, log in to TradingView, open a chart, and select Eightcap from the ‘Trading Panel’. Enter your Eightcap details to connect. For mobile users, find the broker list by clicking the three dots in the ‘Chart’ tab.
All account transactions, including deposits and withdrawals, are managed through your Eightcap account.
Yes. Our integration supports both live and demo accounts, allowing you to test strategies in a simulated environment.
You can access CFDs on forex, indices, commodities, shares and crypto – depending on your account type and region.
No. You can trade using a free account, but paid plans unlock additional chart types, indicators and layouts to enhance your experience.
Eightcap offers helpful tutorials in our Knowledge Hub. TradingView’s Help Center also features extensive resources to help you navigate the platform.
Troubleshooting
For live accounts, you may have entered the incorrect login number or password.
For demo accounts, you may have entered incorrect login details, or the demo account has expired.
If issues persist, contact customer support.
- Log in to the Client Portal
- Go to Trading Accounts
- Click the three-dot menu next to your account
- Select Change password
Yes, you can log into the same account simultaneously across desktop and mobile platforms.
- MT4 Demo accounts: Expire after 30 days.
- MT5 Demo accounts: Expire after 35 days of inactivity
Once expired, you will need to create a new demo account via Client Portal → Trading Accounts → Select Demo
This occurs when multiple trade requests are sent to the server at the same time. Restarting the platform usually resolves the issue.