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Our dedicated support team is here to help with general enquiries, platform questions and account information.

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Email

Contact customerservice@eightcap.com for any enquiries.

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Phone

Contact +61 3 8375 9700 to speak to our team directly.

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Location

Level 37, Rialto South Tower, 525 Collins Street, Melbourne, 3000 Australia

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Email

Contact global@eightcap.com for any enquiries.

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Online Chat

Click the bottom-right button to chat with us online.

Feedback and support

If you have questions, feedback or require assistance with your account, our team is available to help.

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If you’d like to share positive feedback, our customer service team would love to hear from you.

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If you wish to discuss a matter related to your data or privacy, please contact our Privacy Officer.

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Explore a career with a team that values innovation and growth.

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Company information

Eightcap is a brand of Eightcap Pty Ltd (ABN 73 139 495 944) regulated by the Australian Securities and Investments Commission (AFSL 391441).

Eightcap Pty Ltd is located at Level 37, Rialto South Tower, 525 Collins Street, Melbourne, VIC, 3000, Australia.

Important Risk Warning

Risk warning: Margin trading involves a high level of risk and may not be suitable for all investors. You should carefully consider your objectives, financial situation, needs and level of experience before entering into any margined transactions with Eightcap, and seek independent advice if necessary. Forex and CFDs are highly leveraged products which means both gains and losses are magnified. You should only trade in these products if you fully understand the risks involved and can afford losses without adversely affecting your lifestyle (including the risk of losing the entirety of your initial investment). For Australian retail clients, a Product Disclosure Statement (PDS), a Financial Services Guide (FSG) and Target Market Determinations (TMDs) for our products are available to download from our Legal Documentation page. You must assess and consider them carefully before making any decision about using our products or services.

The information on this website is general in nature and doesn't take into account your personal objectives, financial circumstances, or needs. It is not targeted at the general public of any specific country and is not intended for distribution to residents in any jurisdiction where that distribution would be unlawful or contravene regulatory requirements. Eightcap Pty Ltd makes reasonable efforts to provide accurate translations of the website in other languages for your convenience. Where content is missing, inaccurate or incomplete, the English version prevails.

@Eightcap 2026