Why can’t I sign in to my MetaTrader demo account?

Check that you’re using the correct demo account number, password and server, and the MetaTrader version assigned to your account.

Your demo account may also have expired:

• MT4 demo accounts expire after 30 days.
• MT5 demo accounts expire after 35 days of inactivity.

If your account has expired, create a new demo account via Client Portal → Trading Accounts. If you’re still unable to sign in, contact our support team.