Frequently AskedQuestions

Yes, we allow full scalping and hedging.

Our pricing is derived from several top-tier liquidity providers who stream prices to our platform.

We offer access to trade directly from TradingView charts. Create an account with us. Find Eightcap in the Trading Panel on the TradingView site and follow the instructions to connect your new account.

No, currently we do not provide Demo accounts via our TradingView integration.

If you wish to make changes or update the details on your trading account, you may request this by emailing us – please refer to our ‘Talk with us’ page for details.

If you have not yet funded your live account, you can apply to have the currency of your account changed. To do so please contact our Client Services team directly – please refer to our ‘Talk with us’ page for details.

If you have funded your account but have not yet traded, you may change your account currency with some potential costs and a time delay. Please note however that you may be subjected to bank transfer fees and the market foreign exchange rates as we put in the request to transfer from one currency account to another bank where the other currency accounts are held. Please contact us if you wish to put in this request.

If you have already started trading on your account, unfortunately, you will not be able to change the currency in your account. If you still wish to trade in another currency, the best option we recommend is to open an additional live trading account.

You can open a maximum of five (5) trading accounts.

Under special considerations and approval by management, clients may be able to request beyond the five account limit.

The minimum account deposit is £100 (or account currency equivalent) when you fund for the first time.

We offer an Eightcap TradingView account. Find out more about this on Account page.

Our live account application may take approximately 5-10 minutes to complete.

Provided you pass electronic identity verification, your live account can be set up within 24 hours (during normal business operating hours) of you submitting your application.

In this case, your deposits will be converted to the base currency of your account by real-time foreign exchange rate determined by your financial institution.

All your deposits should be made in the same currency as the base currency of your trading account.

No, you do not need to deposit right away. However, you will only be able to trade on the financial markets if you have funds in your accounts.

Find out more about our funding methods here.

Most of our payment options are instant. If you have funded via credit card, funds will usually be available in your account within seconds of completing the transaction.

However, if you have funded via bank transfer, funds will need to clear before they appear in your trading account. This can take 1-3 working days, depending on your location.

In order to get started on TradingView, you will need the following:

– An Eightcap TradingView account (Created via Eightcap)
– A TradingView account (Created via TradingView)

Once you have successfully created both these accounts,  you will then need to link them by following these instructions:

Go to Tradingview.comTo log into TradingView platform, please follow the steps below:

⤍  Login to the TradingView website and go to Product ⤍  Supercharts
⤍  Go to Trading Panel
⤍  Select the ‘See all brokers’ from the bottom of the screen
⤍  Find Eightcap as your broker, put your mouse over it and click ‘Connect’
⤍  In the pop-up window, enter your Eightcap username and password from your email, click ‘Connect’ and wait for your accounts to be linked.

You can now chart and trade!

To place a trade, please ensure you have funded your account via the Eightcap Client Portal.

Go to tradingview.com and click the member icon in the top right-hand corner and then hit the “Get Started” button, choosing your preferred method of verification. Don’t forget to get acquainted with TradingView’s community, news and market screeners.

TradingView is compatible with all modern browsers and also has both a Desktop and Mobile app that you can download from here.

Our direct API integration to TradingView is currently optimized for efficient live trading and as such our demo servers are not included.

After connecting to TradingView, all your account transactions – including deposits and withdrawals – will still be operated by Eightcap. We offer a number of payment methods to fund your trading account including instant funding through credit/debit cards, Skrill, Neteller, Poli, as well as international/local bank transfers. Be sure to find a method that suits your needs.

Eightcap offers a full trading account history inside our client portal for all your trading accounts. Just login via our Eightcap Client Portal and go to the Reports tab to view your account history.

There are several ways to do that — you can always check TradingView’s Help Center for useful information. TradingView also provides a wide array of content on their YouTube channel to help you out — check it out here.

Download TradingView for Linux.

Overnight financing costs are applied during the New York close which equates to 00:00 platform time.

If you hold a position overnight on a Wednesday, the normal financing charges that are credited/debited on a daily basis are three times the normal amount. Charging triple swap on Wednesday roll-over period accounts for the settlement of trades over the weekend, as swap rates are not charged during this period due to the market being closed.

Our swap rates are calculated automatically in the trading platform. However, for your information, swap rates may be calculated using the following formula:

Current long/short rate * number of lots = swap debit/credit in second currency

If you have any further questions regarding our swap rates, please contact us directly.

We currently offer cash CFDs which do not have an expiry date. As CFDs are traded on margin, you will only pay or receive an overnight financing rate linked to the relevant benchmark rate for the particular currency in which your position is denominated. This means you can keep them running for as long as you choose.

If you are buying a currency or an instrument, you are considered in a ‘long’ position. If you are selling on the other hand, then you are in a ‘short’ position.

For example, if you buy 1 lot of AUD/USD, this means you open a long position for 100,000 of AUD against USD. If you sell 1 lot of USD/GBP this means you open a short position for 100,000 of USD against GBP.

Your positions will be closed if your account equity falls below regulatory margin requirement rules, which is set at 50% of the margin required to cover your open positions. This is known as the stop out level.

Please note that it is your responsibility to monitor your positions at all times. We do not offer guaranteed stop-loss.

Once your account equity falls to or below 50%, we will liquidate your positions starting with those that are losing the most against the market.

Again, you cannot rely on us to close out your positions for you. We strongly encourage that you have exit strategies and stop-loss orders set in place to help protect you against potential market movements. Stop-losses are not guaranteed and may be subject to slippage during volatile market conditions.

If you have no free margin, you will not be able to open any new positions and/or your positions will be stopped out. Your account balance can reach zero should the loss on the positions stopped out meet, or exceed, your account balance.

Margin is the amount of money required to open or maintain a position. This is not a fee or a transaction cost, it is simply a portion of your account equity set aside and allocated as a margin deposit.

Margin requirements can vary depending on the market you are trading, where you hold your account and the size of your trade. If you do not have sufficient free equity available you will be unable to open a position on the trading platform. The free margin amount shown in the trading platform is the amount you have available to use should you wish to open additional positions.

Margin is normally expressed as a percentage of a position size (e.g. 2% or 5%). Margin can be calculated using the following formula:

Margin Requirement = (current market price x volume) / account leverage

For example:
EUR/USD is quoted at the current market price of 1.35645, your account has a leverage of 1:30 and you would like to trade one standard lot. Your margin calculation would be: (1.35645 x 100,000) / 30 = $4521.5

In this example the margin on this position would be $4521.5, therefore in order to open a position of this size you would require at least $4521.5 in free equity in your trading account.

You can trade as low as 0.01 lot (or 1,000 units of base currency) on all our currency pairs.

Please note:
–  0.01 lot = 1,000 units of base currency
–  0.1 lot = 10,000 units of base currency
–  1 lot = 100,000 units of base currency